Skip to content

Recognized by Frost & Sullivan for “Excellent Customer Services and Experiences”. Read more here!

next-arrow
prev-arrow
shape19
shape35
backoffice_support_massk

Deep dive into nearshore services.

With so many benefits to nearshore outsourcing, the question becomes, where do we begin? To start, nearshore support provides an opportunity for businesses to expand into new markets. By establishing a presence in nearby countries or regions, our brand partners can tap into a larger talent pool and gain access to diverse skill sets and perspectives. Additionally, nearshore support is particularly advantageous for businesses that operate across multiple time zones. We think it’s about time to take a plunge into all that nearshore services has to offer you.

Top reasons for selecting a nearshore delivery location

book 1

Strong English and Spanish speaking, reading, and writing skills

ecommerce-website-commerce-and-shopping-svgrepo-com 1

Experience supporting both large and small retail and e-commerce programs

customer-service-help-svgrepo-com (1) 1

Seasoned management team with significant BPO experience

clock

Similar time zone to the US

Vector

Close proximity = easy to travel to

customer support

Wide agent talent pool

Operational efficiencies compared to onshore 1

Operational efficiencies compared to onshore

shape30
shape32
shape26
nershore_mask

Shining a spotlight on Bogotá.

Bogotá is a place that promises an unforgettable experience.  The city’s allure lies not only in its stunning landscapes but also in its vibrant culture and rich history. Within the city, our state of the art facility features a plethora of private work places and spacious office spaces that create a productive environment to help motivate our teams. More importantly, the office spaces are dog friendly. What more could you need?